Feedback from our satisfied customers

From a simple set of folding doors to a complete bespoke wintergarden construction, our clients can be sure of the highest level of customer service & product quality

It was a super, fabulous experience purchasing our doors from Urban and Grey. We are so delighted with the; showroom visit, ordering, accurate delivery time estimates. installation and the finished product. To top it all, Sally and her team are wonderful people to deal with. We can’t recommend Urban and Grey enough.

Tim and Stephanie

“I just wanted to write you a short note to say thank you. I”m so pleased we chose to go with Urban & Grey; the customer service has been seamless from start to finish and our new doors are absolutely stunning. They really have the wow factor. I have already recommended your company to a number of friends considering replacing their doors 🙂 Thank you again.”

Laura South West London

“We are so pleased with the quality of the products, the fitting and the team which has completed our work it’s been excellent!! “

Kate Sunbury

Courteous and professional team, did the work without fuss or hassle (much less than I expected). Also very happy with the product.

Heike Deggim

Concerns and problems dealt with promptly with exemplary customer service.

Francesca Pierce

We completely rebuilt the property we bought, including replacing all the windows and installing both sliding and bi-fold doors. Of all the suppliers we used Urban & Gray were the best in every respect.

David & Carol Donnelly

They were efficient in returning quotes and general admin and day-to-day dealing. They installed 3 huge windows and 2 huge pivot doors which looked great. I would highly recommend them.

Ian & Liz Bagshaw

All the way through from our initial meeting to install things ran smoothly and now we have very smart windows and doors which look great.

David Knight

Would like to say how pleased we are with the doors and windows. You have been great from start to finish, from the design process right through to the installation. The fitters were very clean and tidy and they have fitted the products very neatly and accurately. As you may know I am fussy but like jobs done precisely and accurately and you have done this.

Mr. Darren Bourdon

We are very pleased with your doors and it has been a pleasure to deal with you.
We are almost at an end with the building works and have constructed a patio at the door exit to our new kitchen.
It should be photographed as an example of your good work!!

Mr Clapton – Teddington

We were looking for a truly slimline frame on our sliding doors, and no one came close to the quality and price of Urban & Grey. From the initial enquiry, through to site survey, ordering, and installation they were a pleasure to deal with. Always willing to go the extra mile to ensure a neat installation and the end result has far exceeded our expectations. We’re so pleased and have no problems in recommending Urban & Grey to others

Ian Gardner

Thank you so much Urban & Grey for such fantastic customer service from start to finish. We are absolutely delighted with our bifold doors. The colour looks great and the finish is perfect. Anybody that says ‘bifold doors’ to us now we say ‘Urban & Grey’. We wouldn’t recommend anyone else.

Mireille, Twickenham

Just wanted to say how delighted we are with our doors and window! They look absolutely amazing. Also wanted to let you know that your fitters were fantastic – hard working, polite, conscientious and a pleasure to have on site.

Client in Hammersmith

Thanks the guys who installed were great and very courteous and professional. The lead installer was very precise with a real eye for detail so the installation finish was excellent. We are extremely pleased with the installation and the doors are fantastic they look great and are really easy to open and close. It’s like having a new lounge!

Robert from London

Get a Free Estimation

Call 020 8979 6367 for free and expert advice. We design and install stunning aluminium windows and superior quality bifold doors, bespoke to your requirements. Our portfolio also includes French doors, roof sky lanterns, orangeries and double glazed conservatories.