What our customers say . . . .

Feedback from a selection of our satisfied customers

From a simple set of folding doors to a complete bespoke wintergarden construction, our clients can be sure of the highest level of customer service & product quality

Courteous and professional

Courteous and professional team, did the work without fuss or hassle (much less than I expected). Also very happy with the product.

Heike Deggim

Exemplary customer service!

Concerns and problems dealt with promptly with exemplary customer service.

Francesca Pierce

Urban & Gray were the best in every respect

We completely rebuilt the property we bought, including replacing all the windows and installing both sliding and bi-fold doors. Of all the suppliers we used Urban & Gray were the best in every respect.

David & Carol Donnelly

Urban & Grey were very professional

They were efficient in returning quotes and general admin and day-to-day dealing. They installed 3 huge windows and 2 huge pivot doors which looked great. I would highly recommend them.

Ian & Liz Bagshaw

We were very happy working with Urban & Grey

All the way through from our initial meeting to install things ran smoothly and now we have very smart windows and doors which look great.

David Knight

Would recommend you - Great job!!!

Would like to say how pleased we are with the doors and windows. You have been great from start to finish, from the design process right through to the installation. The fitters were very clean and tidy and they have fitted the products very neatly and accurately. As you may know I am fussy but like jobs done precisely and accurately and you have done this.

Mr. Darren Bourdon

It should be photographed as an example of your good work!

We are very pleased with your doors and it has been a pleasure to deal with you.
We are almost at an end with the building works and have constructed a patio at the door exit to our new kitchen.
It should be photographed as an example of your good work!!

Mr Clapton – Teddington

No-one came close to the quality and price of Urban & Grey

We were looking for a truly slimline frame on our sliding doors, and no one came close to the quality and price of Urban & Grey. From the initial enquiry, through to site survey, ordering, and installation they were a pleasure to deal with. Always willing to go the extra mile to ensure a neat installation and the end result has far exceeded our expectations. We’re so pleased and have no problems in recommending Urban & Grey to others

Ian Gardner

We love them!!! We love them!!! We love them!!!

Thank you so much Urban & Grey for such fantastic customer service from start to finish. We are absolutely delighted with our bifold doors. The colour looks great and the finish is perfect. Anybody that says ‘bifold doors’ to us now we say ‘Urban & Grey’. We wouldn’t recommend anyone else.

Mireille, Twickenham

We are really pleased. Thank you so much!

Just wanted to say how delighted we are with our doors and window! They look absolutely amazing. Also wanted to let you know that your fitters were fantastic – hard working, polite, conscientious and a pleasure to have on site.

Client in Hammersmith